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November 29, 2007 6:49 PM PST

Facebook announces modifications to Beacon advertising program

Posted by Caroline McCarthy
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This post has been updated to clarify the names of companies participating in the Beacon program.

Facebook has altered its controversial "Beacon" advertising program, following complaints by users and protests from activist groups like MoveOn.org. The Beacon ads, which project Facebook users' activity on third-party partner sites--retailers like Blockbuster and eBay, for example--to their friends' "news feeds," are a key part of Facebook's much-hyped new social-advertising program, but they hadn't received the friendliest of reception.

It's a situation reminiscent of the one last year when the initial launch of Facebook's News Feed provoked extensive user protests, resulting in a profuse apology, and the installation of stronger privacy controls.

This time around, MoveOn and a group of dissatisfied Facebook users had taken on the allegedly invasive Beacon ads, claiming that they were not only a violation of user privacy that was difficult to work-around, but also was responsible for spoiling a handful of holiday surprises when online shopping lists were published on news feeds.

On Thursday evening, under heavy pressure from users, Facebook made some alterations to Beacon: "We appreciate feedback from all Facebook users and made some changes to Beacon in the past day," a statement from the company read. "Users now have more control over the stories that get published to their Mini-Feed and potentially to their friends' News Feeds."

The central tenet of the alterations, according to the statement, is that "no stories will be published without users proactively consenting." To that end, the pop-up window that informs a user that a third-party site action will be sent to Beacon has been changed; users need to click an "OK" button before the information is delivered and posted to Facebook. If the user does not act, the notification will go away until a future Beacon pop-up appears--it will contain both all older, unapproved notifications in addition to the new one. Finally, Facebook has expanded the user help section that deals with Beacon, and links to it on every pop-up notification for the program.

"We recognize that users need to clearly understand Beacon before they first have a story published, and we will continue to refine this approach to give users choice," the release read.

There is still no way to universally opt out of participation in the Beacon program. Representatives from MoveOn, who had been lobbying for at least a universal opt-out and ideally an opt-in to the program, nevertheless claimed "victory" in their campaign. "If Facebook changes their policy so that no private purchases made on other websites are displayed publicly on Facebook without a user's explicit permission, that would be a huge step in the right direction," MoveOn spokesman Adam Green said in a statement, "and (it) would say a lot about the ability of everyday Internet users to band together to make a difference."

Facebook stressed that it is actively protecting user privacy. "Facebook is not sharing user information with participating sites and never sells user information," the statement on Thursday evening emphasized.

Caroline McCarthy, a CNET News staff writer, is a downtown Manhattanite happily addicted to social-media tools and restaurant blogs. Her pre-CNET resume includes interning at an IT security firm and brewing cappuccinos. E-mail Caroline.
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Advertising alternatives that don't infringe privacy
by techforward November 30, 2007 12:27 AM PST
Facebook advertisers concerned about the privacy issues may do well to look at other alternatives. There are several other options that provide advertisers with rich profile data to use when targeting their ads and promotions without infringing on users privacy. One that comes to mind is Zimini. Zimini users build a robust profile that marketers and merchants can use to target their products and services. More importantly, users never provide their email, name, phone or address therby helping to protect their privacy. User profiles can include the types of activities they enjoy, foods they enjoy, movie and entertainment preferences and several other categories of interests -- the type of things that people typically share with neighbors, friends and co-workers. This type of win-win (good for the advertiser, good for the consumer) is where digital marketing and promotion is headed.
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About The Social

CNET News' Caroline McCarthy is a downtown Manhattanite who believes that, despite popular opinion, the Web can actually help your social life. She's happily addicted to fun social-media tools from Twitter to Yelp to Facebook, sends an inordinate number of text messages, and has a tendency to waste time at the office reading restaurant blogs. Here, she explores all facets of the Web's gregarious side, as well as the unique tech culture in her home city of New York. (Don't call it Silicon Alley.)

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