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April 6, 2008 5:25 PM PDT

For Facebook Chat, a quiet and cautious Sunday debut

Posted by Caroline McCarthy
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Facebook chose a Sunday afternoon, when much of the tech blogger corps was pleasantly enjoying real life (we can hope), to start rolling out its previously announced instant-messaging client. That's likely no coincidence: this is a major new feature for the social-networking site, and debuting it on a weekend afternoon probably ensured a smoother integration.

A Facebook employee told me in the days before the launch that it was "a big challenge" to get ready to roll out Facebook Chat to the site's 67 million members. Because of that, Facebook has opted for a gradual rollout rather than a large-scale launch to all members at one time. The in-browser client, which lets members of the site talk to their Facebook friends who are logged in, is still not live on many Facebook accounts--mine, for example.

Facebook has earned criticism from some performance monitoring firms for unreliability, and the Techmeme set is notorious for not cutting companies a whole lot of slack--remember when Google relaunched Blogger late in 2006? After "Beacongate," Facebook doesn't need another PR debacle.

And as an extra precaution, the debut version of the application is extremely light. There is no support for external IM clients yet, though the company has said it's exploring Jabber support. For now, that means it probably won't be pulling chat-friendly Web users away from their existing services (the AIMs, Yahoos, and Google Talks of the world) and clients like Meebo and Adium. Yet.

In that respect, the launch of Facebook Chat is much like the history of Facebook itself. The service famously started in a Harvard dorm and was limited to students with Harvard e-mail addresses before gradually rolling out to other universities, then companies, and finally the general public.

Considering the site remains the toast of the town all over Silicon Valley nearly a year after the launch of its developer platform thrust it into the spotlight, it looks like they've been pretty successful in spite of that caution.

The new addition to Facebook likely won't have the impact of drawing new members or "converting" people from other social networks. Where it will make a difference, however, is on the amount of time that members spend on the site, which can make a big difference for advertisers.

On the flip side, this could spell doom for those hours you whittle away on Facebook at the office all day. If your boss hasn't blocked access to the site yet, browser-based instant messaging could be the final straw.

Caroline McCarthy, a CNET News staff writer, is a downtown Manhattanite happily addicted to social-media tools and restaurant blogs. Her pre-CNET resume includes interning at an IT security firm and brewing cappuccinos. E-mail Caroline.
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Sunday night is actually Facebook's peak traffic time
by elstempo April 6, 2008 9:07 PM PDT
I'm not sure if this is still current, but as of October 2007 Facebook received the most traffic on Sunday evenings (internal stats shown at Facebook Political Summit and Developer's Garage DC). Limited roll-out should help, but I doubt the Sunday timing had much to do with a quiet debut.
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About The Social

CNET News' Caroline McCarthy is a downtown Manhattanite who believes that, despite popular opinion, the Web can actually help your social life. She's happily addicted to fun social-media tools from Twitter to Yelp to Facebook, sends an inordinate number of text messages, and has a tendency to waste time at the office reading restaurant blogs. Here, she explores all facets of the Web's gregarious side, as well as the unique tech culture in her home city of New York. (Don't call it Silicon Alley.)

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