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February 27, 2008 9:01 PM PST

Don't call it a wiki: Google Sites finally launches

Posted by Rafe Needleman
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Google is finally launching the wiki it's been promising since the company acquired Jotspot, 14 months ago (see Dan Farber: JotSpot reincarnated as Google Sites). The service, now called Google Sites, will be rolled out to Google Apps users starting tonight. Oddly, nowhere in the press materials does Google use the word, "wiki."

Call it what you will (it's a wiki, ok?), Google Sites is a natural extension of the Google Apps suite of business apps, into which Google currently bundles Gmail, Google Calendar, Google Docs, and other collaboration and productivity services. And it's not a bad standalone wiki, either.

Creating a new wiki, embedding media in it, and creating sub-pages takes even a newbie only minutes.

As with other wiki services, it has two main features: First, you can set it up so anyone you want can edit a Google Sites page (or you can keep it private). And second, it records all changes and lets you change things so you can un-do these edits.

Users who want to keep track of changes to a Google Sites project, or just a page on it, can easily sign up to get alerted when other users make changes.

I spent a little time with it and found it to be a very strong wiki. The service's editor is simple and clean, and there's no whiff of the weird Wikitext markup code you see on earlier-generation wikis. You can drop into HTML editing if you like, though.

There are only a limited number of page types: Five, at launch, including the generic text page, a two-column "dashboard," and a page with a special list module (for to-dos and the like). But Google Sites makes it easy to embed other elements from its Apps or Doc suite, including spreadsheets and presentations, and also YouTube videos and iGoogle widgets (which is cool). To embed most items all you need is its URL. It's not a pretty way to get the job done but it is straightforward and fast.

There aren't many pre-formatted page types, but this one (list view) is pretty useful.

You can also embed word processing files from Google Docs or Google Apps, which could possibly create some confusion, since these documents may already be shared with other users and may not have the same permissions as the text surrounding them in your wiki. At least the text editor is similar, so moving between environments will not be too jarring. But I would hope for smoother integration between the collaboration features built into the Google Docs word processor, and Google Sites, in the future.

As is typical for Google productivity applications when they first launch, the functionality inside Sites is on the spare side, but the collaboration features are clear, easy to use, and well-chosen. This is a capable workgroup wiki, and even in this early stage its integration with the Docs and Apps suites makes it an excellent collaboration tool.

See also...
BusinessWeek: Jotspot Returns As Google Sites: Wiki-Style Collaboration;
Center Networks: JotSpot rebrands as Google Sites;
Venture Beat: Google launches Google Sites for businesses to create websites in the cloud.

Rafe Needleman writes about start-ups, new technologies, and Web 2.0 products, as editor of CNET's Webware. E-mail Rafe.
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Add a Comment (Log in or register) 7 comments
by PBwikiChris February 27, 2008 10:41 PM PST
Rafe--I also thought it was interesting that Google refused to call it a wiki service. I don't think "wiki" is a dirty word. Of course, I am horrendously biased, as an investor in and executive of PBwiki!

My hope, of course, is that Google Sites brings a ton of attention to using wikis for collaboration, and that PBwiki takes advantage of that attention.

After all, <blatant plug>PBwiki is the leading SaaS wiki for businesses and education (almost 450,000 wikis hosted, more pages than Wikipedia), with users at over 1/3 of the Fortune 500, and paying customers like Facebook, Symantec, DePaul University, and the FDA.</blatant plug>

We'll be launching PBwiki 2.0 shortly. It will include a ton of new stuff, including a lot of critical features that we've learned are important for bigger groups and organizations, including folders, and page- and folder-leve access controls (otherwise it becomes impossible for an organization larger than a single group or team to collaborate). If you want in on the beta (going on right now), just let me know!
Reply to this comment
by slmader February 28, 2008 12:09 PM PST
Rafe,
Is Google's push to banish "wiki" good or bad?

Agree with Chris that wiki isn't a dirty word, and this might be too reactionary on Google's part to the bas press wikis get whenever there's a gaffe on Wikipedia. But from a strategic standpoint, it makes little sense to shun a term that people understand and arguably have a strong positive feeling about when they use a wiki.

More on this on my blog: http://snurl.com/20m6y
Stewart
Reply to this comment
by indiekid97 February 29, 2008 9:10 PM PST
Slmader,
Although I agree that "wiki" is not a "dirty word", Google may have been trying to move away from the negative view Wikipedia has recently received for inaccuracy. I attend a public school and have witnessed this firsthand, as the faculty has all but banned the usage of Wikipedia as a credible source due to widespread vandilism.
by qianzhu--2008 February 28, 2008 3:14 PM PST
Maybe they didn't call it a "wiki" because the term is the Hawaiian word for "quick" and Sites is anything but (I used it for many hours today).
Reply to this comment
by rogersdc February 28, 2008 4:58 PM PST
I wouldn't worry too much about Google Sites as a competitor. After playing with it for a few hours, it is too limited and has some serious bugs (try deleting a page or moving one to the top level). All PBwiki has to do to win is just *work* (which it does, and does well!)
Reply to this comment
by burtbau1 March 3, 2008 8:47 AM PST
Doesn't Googl already have a wiki facility at wikispaces.com?
How does this new facility differ?
Reply to this comment
by anarkismo May 28, 2008 8:15 AM PDT
Looks great! Thanks for sharing. Regards
Reply to this comment
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