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6 upgrades that are downgrades

I like new tech. That's one of the reasons I do this job. But there are times when newest is not bestest, when in fact we're better off using old products.

It shouldn't be like this. Technology and engineers' capabilities are advancing so fast right now that everything that is good about a current product can, in theory, easily be built into its successors. But sometimes this doesn't happen. Here are a few choice examples of upgrades that are downgrades, and why you're better off with the older tech:

Vista

Apple's ads run in the most creative places.

The obvious number one product for this list. Vista is the new shiny operating system Microsoft released to replace Windows XP. Except it hasn't, because it's a poor upgrade. It's slower, bigger, and buggier. Many people, not just those in the opportunistic Apple ads (and Apple has its own problems), would rather get a new computer with the old XP operating system.

Why it happened: Books will be written about Vista's failures, which, in fairness, probably have as much to do with Microsoft's need to support a vast universe of third-party hardware and software products as with flaws in Microsoft's marketing and software development strategy.

Quicken

Ouch.

Intuit apparently believes that new users won't buy a personal accounting product if it's last year's model, and it also wants to upgrade its current users each year. So it "sunsets" older versions after three years: it turns off online access to bank updates and eliminates support. Sadly, some older versions of Quicken are faster and more stable than the new versions. But if you're a Quicken user, you can't stick with "classic" versions without giving up useful online features.

Why it continues to happen: Intuit has locked itself into a yearly upgrade cycle on a product that clearly takes more than a year to update.

Linksys WRT54G

The old WRT54G wireless router was a reliable and economical product, but a few years ago Linksys released a version 5 of the product that they knew was buggier. Knowledgeable users were able to get the older version by shopping online for the special "WRT54GL" router, which was really the previous version. It cost a few extra bucks, but it was a far better value.

Why it happened: Cost cutting, pure and simple. I covered this in 2006.

Zune

The new Zune is a killer product. But the old Zune is the killer deal. Not only is it widely available, which the new version is not, but you can upgrade the old version to the newer software, giving you, essentially, a lot of Zune 2.0's best features for a used car price. You give up some improvements (like the better screen, improved battery life, and touch-sensitive control pad), but the older version is still the better deal.

Why this happened: I tip my hat to Microsoft on this one. Making the old Zune upgradable to the latest software is the right thing to do, and it opens up a value line of Zunes for people who don't want to spend the extra money to get the latest hardware.

iPod

This is a personal beef of mine. The last generation of iPod can send video through its audio jack, making it a reasonably priced and convenient system for getting digital video onto your TV. The newest iPods don't have this feature. You need to buy a dock adapter to get the video out. That's robbery, since the machine is clearly capable of showing your video without requiring any special hardware. Speaking of which, iTunes has become a bloated pig, at least on Windows.

Why this happened: Probably Apple saves a few bucks this way. But consumers pay.

Mega-megapixel cameras

Is more better?

If 10 is good, 12 has to be great, right? Each generation of digital cameras gets more resolution. That's good if you want to blow up your images to wall-size, or crop your photos aggressively, but increasing the number of pixels captured in a picture has tradeoffs, especially on compact cameras with tiny sensors to begin with. Increasing resolution can reduce sensitivity and dynamic range, which will result in pictures that just don't look as good, although they may be, technically, sharper. In SLRs, with their big sensors, moving from a 6 megapixel sensor to a 10 megapixel sensor, as is the difference between the almost identical Nikon D40 and D40x, won't cost you much except dollars. But in compact cameras, you might actually pay more for images that aren't as good.

Why this happens: Feature wars and the fact that it's easier to market more-is-better.

On the Web, there's very little opportunity to use "classic" versions of services. When a company updates its service, everyone gets the new version, like it or not. Some giant consumer-grade products are available in older versions, such as Yahoo Mail, and Microsoft Hotmail (news story: Too Hotmail to Handle) but usually only for a short time.

Add a Comment (Log in or register) 57 comments (Page 1 of 4)
by jtpinhead November 27, 2007 4:46 PM PST
Zune in some ways is a downgrade. The new software loses its real time search, smart playlists, ID3 editor, equalizer, and has a lot less info on a page. Many people on zunescene.com have downgraded their zune software. MS took a lot away on the "upgrade". That said it looks great and wireless sync and hardware is less buggy. i personally like the new software better
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by bubazoo November 27, 2007 6:23 PM PST
yeah, I agree with you on hotmail and yahoo.. Thats why I use eprompter anymore, don't have to mess with all those webmail services, that are more spyware problematic then anything else.

The only beef I have with Vista, is its increased hardware requirements. On desktops, this may be fine if you have a gaming-ready system who upgrades their CPU's and motherboards every 6 months, but us laptop users are taking a hit, because you can only put 2 GB RAM max in most laptops, which doesn't play well with Vista at all, especially since video ram is shared with system RAM on most laptops, leaving you with 1.37 GB max on most Vista Ready Laptops, which makes it crawl out of the box, much of less with useful software on it. Thats really my only beef with it. although I've seen worse. I can't believe people still run XP on 512mb RAM, XP on 512mb RAM, is like Vista on 2GB RAM, thats how much its changed, and not for the better if you ask me.

Another good product that was taken off the market, was the DELL Axim series. I'd give my right arm to get my hands on an Axim X5 right about now. I have an X3i, which won't go into portrait mode because DELL decided not to make available Windows Mobile 2003 SE, so I can't put the thing in landscape mode, or WPA-PSK wireless mode, so its pretty much a paperweight for me, but the Axim X5 was the best pocketPC around, nothing even compares to it now, which is a real shame. I have the same beef with the Nintendo Wii's because it don't support WPA modes.

I'm not crazy about the iphone, or itouch either, because not everybody can get AT&T / Cingular in their area. We're stuck with Verizon here, so we're just out of luck, and that just bothers me.
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by DarkHawke November 27, 2007 10:14 PM PST
Okay, my last rant about this: with the plethora of blogs that CNET is hosting for its many contributors these days, why can't y'all do a better job matching content to blog category? This "WebWare" blog has seen the worst offenses, including this one. You've got exactly [i]three[/i] sentences at the [u]end[/u] of the [b]entire[/b] post that in any way relates your subject, "6 Upgrades That Are Downgrades," to the topic of this blog, "Cool Web 2.0 Apps For Everyone." What's up with that? Granted the concept of "Web 2.0" is nebulous at best (and just a slick marketing term at worst), but none of the 6 "upgrades" mentioned have any more direct bearing on web sites, apps or services than that they're all in some way computer related. Kind of a wide net, don't you think?

Then again, maybe I'm just being depressingly picky. I know, I get that way sometimes. I get all "inside the box," and "closed-minded" and "trying to make sense out of what other people do." It's a terribly bad habit, I realize, so I resolve henceforth to hold my tongue (and/or my fingers) and not try to "pigeon-hole" any further hugely off-topic blog posts. You can only flail your head against a wall for so long till you realize that wall just ain't gonna budge! ;)
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by bigjim01 November 28, 2007 2:46 AM PST
I disagree with the assertion that Vista is a "downgrade" from Windows xp, but I guess that unlike most people, I actually know how to use a computer. Leopord is just another knock off from Microsoft's Windows Operating System, and people believe that is is the other way around. Apple has years to go before they get to the ease of use of the Windows Operating System. Linux has decades to go to reach even the ease of use of the MacOS.
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by ruidoso November 28, 2007 5:04 AM PST
I am glad people agree with me on Quicken. I switched from Microsoft Money to Quicken a year ago and have been sorry ever since. I can't wait until they have tax software and Money software bundles on sale so I can switch back.
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by DrMicro November 28, 2007 6:36 AM PST
Newer is not always better for a lot of products. Ever download the latest software version or get sucked in by the "Upgrade Now!" button, only to wish you hadn't? Well, there is a website called OldVersion.com where you can still get many older software versions. Here's the link:
http://www.oldversion.com/
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by JandNLarson November 28, 2007 6:41 AM PST
You missed one: Microsoft Office 2007. Why couldn't Microsoft "phase in" the new structure, providing the "old style" menus as well as the new toolbars, along with tips for use?
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by sgg November 28, 2007 8:18 AM PST
RAFE NEEDLEMAN - (OR OTHER?) - I have 3 WRT54G and I believe all are "new". Anything one can do except replace them?? I now believe some of the problems I am having is what you are describing - particularly in maintaining connections.
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by phrelin November 28, 2007 10:21 AM PST
Have been using Quicken,...well...let's just say a long time, upgrading each year, and in most years being frustrated. Nonetheless, I haven't really figured out a better model for a software company than getting some relatively small amount of money out of the users each year. I pay them for an upgrade for Quicken and each year's Turbotax. Now you want to talk about disasters, look at their last Home Inventory Manager creation which they have yet to release any fixes since its 2005 release,
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by pinkfluffydice November 28, 2007 11:08 AM PST
HEY HEY at last someone else who loves Vista - ok yeah I too admit it has had problems but so has Leopard in the first few days/weeks of been released, but the thing with Vista is that the whole GUI is so much much better and faster (yes ok I admit as long as you have enough hardware specs lol) but lets face it we are always going to have this Windows, Mac, Unix argument. Long may it continue otherwise if everyone had the same there would be nothing to talk about at length, it's a bit like if everyone had the same car, MP3 player and so on.

Long live Vista :-P
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